Privacy Policy
Last Updated: 05th December 2025
This Privacy Policy describes how Giftara (referred to as "Giftara," "we," "us," or "our") collects, uses, processes, and discloses your information in connection with your access to and use of our website, https://thegiftara.com/ , and our related services (collectively, the "Services").
By accessing or using our Services, you agree to this Privacy Policy.
1. Information We Collect
We collect information from you when you interact with our Site, including when you place an order, register an account, subscribe to our newsletter, or contact us.
A. Information You Provide Directly to Us:
- Contact Information and Identifiers: Your name, email address, mailing address, phone number (including mobile number for WhatsApp updates), and account login credentials.
- Transaction and Payment Information: Details about the products you purchase, and necessary payment information (e.g., credit card details, which are processed securely by a third-party payment processor).
- Recipient Information (Gift Recipients): If you send a gift to someone else, we collect the recipient’s name, address, and phone number to fulfill the order. We use this information solely for the purpose of completing the gift order.
- Customization and Corporate Gifting Data: Any text, images, logos, or other personalization details you provide for products, as well as employee or client lists (names, addresses, delivery preferences) for corporate gifting orders.
- Communications: Information you provide when you communicate with us, such as customer service inquiries, feedback, or survey responses.
B. Information Collected Automatically:
- Usage Data: Information about how you access and use the Site, including the pages you view, the time and date of your visit, and the path taken through our Site.
- Device Information: Your Internet Protocol (IP) address, browser type, operating system, and unique device identifiers.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze Site performance, manage your shopping cart, and for advertising purposes. You can control cookie settings through your browser.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision and Order Fulfillment:
- To process and fulfill your orders, including payment processing and shipping.
- To manage your account registration and provide customer support.
- To customize and personalize products as requested.
- To manage large-scale corporate gifting orders.
- Communication and Marketing:
- To communicate with you about your orders, products, services, and promotional offers.
- To send you marketing communications, newsletters, and updates via email or, if you opt-in, via WhatsApp (e.g., special offers, new collections).
- Service Improvement and Analysis:
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To troubleshoot, perform data analysis, and improve the Site’s functionality and user experience.
- Security and Legal Compliance:
- To detect, prevent, and investigate fraudulent or unauthorized activity.
- To comply with our legal obligations and enforce our terms and policies.
3. Sharing and Disclosure of Your Information
We may share your personal information in the following circumstances:
- Service Providers: We share information with third-party vendors, consultants, and service providers who need access to the data to perform services on our behalf, such as:
- Payment processors (e.g., Stripe, Razorpay)
- Shipping and logistics companies (for delivery)
- Customization and printing partners
- IT and hosting providers
- Marketing and analytics services
- Gift Recipients: The recipient of a gift will see your name and/or customized message as the sender.
- Corporate Clients: For corporate gifting, we may share information with the client company to confirm order details and delivery status.
- Legal Compliance: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or government requests.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
4. Data Security
We implement appropriate technical and organizational measures designed to protect the security of your personal information. However, no security system is impenetrable, and we cannot guarantee the absolute security of our databases, nor can we guarantee that the information you supply will not be intercepted while being transmitted over the Internet.
5. Your Choices and Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Opt-Out of Marketing: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. You can manage WhatsApp communications by replying with "STOP" or by contacting us directly.
- Access and Correction: You may review and change personal information associated with your account by logging into your account settings or contacting us.
- Tracking Technologies: You can typically remove or reject cookies through your browser settings. Be aware that doing so may affect the availability and functionality of the Services.
6. Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
7. Changes to this Policy
We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you an email notification).
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Giftara
Address: C59, Mall Rd, near CRUST BAKERY, Vijay Vihar Colony, Naya Khera, Vidyadhar Nagar, Jaipur, Rajasthan 302039
Email: contact@thegiftara.com
Phone: 9309332221
