FAQ

Once your order ships, you'll receive an email notification that contains a tracking number. You can track your order by looking up the tracking number on the delivery company's website. 

Since your product is customised to your requirements, we do not accept returns/exchange.

A product is only eligible for return under the following conditions-

1) A wrong product has been dispatched and in the event that a product does not match the item selected during order confirmation

2) If you identify a quality or a manufacturing defect on the received product.

3) If the product is received in a damaged condition.

However, if the product is wrongfully delivered (product doesn't match the item in the order confirmation) or if it has a genuine quality/manufacturing defect then we extend options for full refund or re-fulfillment of your orders!

Yes, we request you to get in touch with our Customer Delight Team for more information on trade discounts.

Since all our products are personalised, we do not accept cancellations or changes once the order is placed.

Once your order is ready to be shipped, we will send you the shipping details along with the tracking link on your registered email address.

Our ideal delivery timeline is 4-6 working days in India.

However, products like personalised phone cover, apple watch case and notebooks can take up to 10 working days.
Please refer to the concerned product page to know more about the delivery timelines